I Already Have Access
Sign In To ShopOS
Use your existing ShopOS login and go directly into the management workspace when your organization account is active.
GearGenus.ai ShopOS
Command Center
One workspace for intake, diagnosis, repair guidance, approvals, billing flow, and manager control.
Back to Suite
No active ShopOS workspace
Waiting for authenticated org context
Initializing shop app...
Owner Pulse
Revenue, risk, and queue pressure
Read the business picture first, then decide where management time should go.
Loading live flow
Command Center summary will appear here when the shop data finishes loading.
Business snapshot cards will appear here when the workspace finishes loading.
Manager Priorities
What needs action next
Exception-first triage for promises, parts, approvals, verification, and cash collection.
No urgent blockers
Priority actions will appear here when the workspace finishes loading.
Active Diagnoses
0
No live diagnosis queue yet.
Work Orders Open
0
Service flow is quiet.
Awaiting Approval
0
No customer decisions pending.
Ready To Invoice
0
Nothing staged for closeout.
Operational Queue
Live view of work orders already in the system.
No work orders found for the active organization.
Diagnosis Queue
Fresh intake records stay here until they’re converted downstream.
No diagnoses have been created yet.
Queue Pressure
A quick read on which lane is slowing the day down.
Flow is steady
Bottleneck detail will appear here when the workspace finishes loading.
Lane pressure cards will appear here when the workspace finishes loading.
Workflow Command Center
Operate the current job from intake to approval, repair, verification, and closeout.
Run or select a diagnosis to expose workflow actions here.
Diagnostic Intake
Capture the concern, customer commitments, and dispatch details before pricing or bay assignment.
Diagnostic Review
Review the technical answer, operational ownership, and the next business handoff in one place.
Run a diagnosis to populate the full review card with findings, provenance, next steps, and handoff actions.
Guided Repair Workflow
Repair guidance is driven directly from the latest diagnosis result.
Run a diagnosis to activate the repair copilot, execution guidance, and next-step recommendations.
No guided repair has been generated yet.
Verification Readiness
Repair readiness will appear once a diagnosis and repair plan are active.
Required Tools
- Run a diagnosis to populate tool requirements.
Conversion Handoff
Next action: move the reviewed diagnosis into a customer-ready estimate and approval handoff.
Select or run a diagnosis, then create a draft estimate with customer and dispatch context intact.
Open Estimate Handoff
Parts Intelligence
Recommendations are seeded from the active diagnosis so parts lookups stay in context.
Run a diagnosis to activate parts planning.
Parts sourcing, markup, and workflow status will appear once a diagnosis is active.
No parts actions available yet.
| Need | Part | Ops | Source | Pricing | Notes |
|---|---|---|---|---|---|
| Run a diagnosis to populate parts recommendations. | |||||
Shop Performance
Org ProTrack shop health, workload, technician coaching, and goal progress from one owner-friendly command view.
AI Shop Copilot
AI Daily Brief
Plain-English interpretation of how the shop is running, where the risk sits, and what to do next.
Waiting for analytics
AI daily brief will appear here when analytics finish loading.
AI bottleneck, opportunity, and coaching cards will appear here when analytics finish loading.
Average Time To Close
0.0d
Average days from work order creation to verified completion for the jobs in this view.
Jobs Finalized
0%
Share of visible work orders that have reached verified, invoiced, or paid status.
Work In Progress Value
$0
Combined visible work-order value across the current shop and selected time window.
Team Health Score
0
No data
Built from technician output, pace, and closeout follow-through.
Waiting for connected shop log copies and technician analytics.
Business Snapshot
Plain-English owner metrics for workload, cash flow timing, and approval bottlenecks.
Business snapshot cards will appear here when analytics finish loading.
What Needs Attention Now
Read the current shop pulse, biggest bottlenecks, and next actions without drilling into technician detail.
Manager next-step actions will appear here when analytics finish loading.
Waiting for team analytics, alerts, and recommendations.
Goals And Targets
Organization goals and KPI thresholds will appear here once settings and team analytics are available.
Technician Performance
Compare technician workload, pace, and consistency before assigning coaching or heavy jobs.
Waiting for analytics
Strongest Technician
--
No technician performance yet.
Average Labor Efficiency
0%
Finished under guide time: 0%
Tracked Jobs
Finalized job share: 0%
No shared time events in this view
Leaderboard
Scorecards
| Technician | Score | Efficiency | Under Guide Time | Jobs |
|---|---|---|---|---|
| Waiting for team analytics. | ||||
Technician Coaching View
Selected-tech coaching signals, risks, and guidance for day-to-day staffing and coaching decisions.
Team overview
Select a technician to review premium performance insights inside the shop manager.
Shift Summary
Use this summary to brief owners, managers, or the next shift on workload, risks, and the latest diagnostic direction.
AI shift handoff will appear here when analytics finish loading.
Shift summary cards will appear here when analytics finish loading.
Owner & Manager Workspace
ShopOS ActiveVerification queue, team operations, coaching context, and organization settings without leaving the ShopOS management workspace.
Team Members
0
No team members loaded.
Connected Techs
Pending Verifications
0
Nothing waiting for review.
Approved Last 24h
0
Recent verification throughput.
Management Summary
Read what needs owner or manager attention before diving into specific workflows.
Loading hub summary
Management summary will appear here when the workspace finishes loading.
Owner and manager action cards will appear here when the workspace finishes loading.
Current Focus
Keep the active people, queue, and coaching focus visible as the day moves.
Awaiting context
Current focus cards will appear here when the workspace finishes loading.
Team Workspace
Roster health, technician performance, and coaching-ready context.
Manager Spotlight
Recent jobs, AI coaching context, and verification signals for the selected team member.
No member selected
Pick a technician or manager from the team workspace to load coaching-ready detail.
Verification Queue
Approve, reject, and focus the right technician without leaving the shop workflow.
Waiting for verification data
People & Access
Invite teammates, share the shop connect link, and manage who stays visible to this shop.
Loading access tools
Direct Connect
Share a shop connect link
Technicians connect this shop to their own FlatRate Pro and WhereTimeGo accounts. Personal history stays theirs, and the shop keeps copies only for records entered while they are connected here unless they explicitly backfill older work. Once they disconnect, the shop retains everything it already consumed.
Active org: No active organization
Org code: —
Member Access
See who is visible to this shop
Formal members stay attached to the organization. Connected-copy-only technicians can be removed from shop visibility here without deleting their personal FlatRate Pro account or removing records the shop already consumed.
Loading members
| Member | Role | Status | Shop Copies | Action |
|---|
Connected Log Copies
Control whether this shop automatically keeps copies of FlatRate Pro job logs and WhereTimeGo time events created while you are connected to the active org. Historical jobs stay private unless you explicitly backfill them.
Checking connection
Connection
Loading...
Shop-Owned Records
0
Consent Recorded
Pending
Connected FlatRate Pro and WhereTimeGo records are only copied while the technician is actively connected to this shop, and retained after disconnect.
Coaching Console
Select a team memberWeekly 1:1 packets, AI coaching sections, performance trends, and saved reports in the same shop-manager workflow.
Saved Packets
Weekly 1:1 Reports
Local history
Select a technician to view saved coaching packets.
Efficiency
—
Jobs
—
Beat Clock
—
Earnings
—
Efficiency Trend
Summary
Performance Review
Select a technician
Pick a technician on the left to generate an AI summary.
Generating coaching summary…
Agenda
1:1 Talking Points
Select a technician
Agenda suggestions will appear here once a technician is selected.
Building the 1:1 agenda…
Training
Next Reps
Select a technician
Training recommendations will appear here once a technician is selected.
Curating training recommendations…
Recent Jobs
Shop Copy History
Select a technician
Pick a technician on the left to view their recent jobs.
Loading recent jobs…
Loading more…
No more jobs