🔒 Your Data Belongs to You
You own 100% of your data. All information you input into FlatRate Pro—including your job logs, profile details, work history, and goals—is YOUR data. We are simply providing you with a secure platform to store, track, and manage your professional work history.
You have complete control:
- Export anytime: Download your complete job log as a CSV file directly from the app
- Delete anytime: Request complete account and data deletion by emailing support@jessrecruiting.com
- No data sales: Jess Recruiting LLC does NOT sell, rent, or share your personal data or individual job logs with third parties
What We Collect
- Account Information: Your email address and basic profile information (if you choose to add it)
- Work History Data: The information you enter into the app, including job details, vehicle information, labor times, and goals
- Payment Records: Transaction records related to premium features (Total Voice) for billing, receipts, and support purposes. Credit card details are processed and stored by our payment provider (Stripe), never by us
- Audio for Voice Input (Optional): If you use the Total Voice feature, your microphone audio is captured ONLY while you are actively recording. Audio is processed temporarily for transcription purposes only
Voice Recording Policy - Important
We do NOT save, store, or retain copies of your voice recordings.
- Temporary Processing Only: When you use Total Voice, your audio is recorded only while you actively press and hold the record button
- Immediate Transcription: Audio is sent to our transcription service, converted to text, and the audio is immediately discarded
- No Audio Storage: We do NOT maintain a library, archive, or backup of your voice recordings
- Text Only: Only the transcribed text is saved with your job entry, exactly like manually typed entries
Where We Store It
- In our secure online database, tied to your account.
- On your device (a small temporary copy) to make the app feel fast; it syncs when you’re online.
How We Use It
- To run the app: sign‑in, save your data, show charts and insights, and generate reports.
- To unlock and deliver the Total Voice feature (if you choose to use it).
- To fix problems and improve the product (in a way that doesn’t identify you whenever possible).
Data Sharing
We don’t sell your personal data. We work with trusted providers to run the app (for example, Google Firebase for hosting and sign‑in, Stripe/Intuit for checkout). For voice transcription we may use vetted processors. We only share what’s needed to provide the service.
Your Rights & Choices
You Have Complete Control Over Your Data
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Export Your Data: Download your complete job log as a CSV file at any time directly from the app. No restrictions, no waiting period.
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Delete Your Account: Request complete account deletion by emailing support@jessrecruiting.com. We will permanently delete your account and all associated data within 30 days.
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Delete Specific Data: You can delete individual job entries directly from the app at any time.
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Sign Out Anytime: You can sign out and stop using the service whenever you want.
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Opt Out of Voice Features: The Total Voice feature is completely optional. Simply don't subscribe or use it if you prefer not to.
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Request Your Data: Contact us at support@jessrecruiting.com to request a copy of all data we have about you.
Data Security
We take the security of your data seriously and implement industry-standard protections:
- Encryption: All data is encrypted in transit (HTTPS/SSL) and at rest in our database
- Access Controls: Strict access controls limit who can view system data (not your individual job logs)
- Secure Infrastructure: We use Google Firebase, a trusted enterprise-grade platform with built-in security
- Payment Security: Credit card information is handled exclusively by Stripe (PCI-DSS compliant), never stored by us
- Voice Data: Audio uploads are transmitted over HTTPS and immediately deleted after transcription
Data Retention
- Active Accounts: We retain your account data while your account remains active
- Voice Recordings: Audio is NOT retained. It is deleted immediately after transcription (typically within seconds)
- Transcribed Text: The resulting text from voice transcription is saved with your job entries, just like manually typed entries
- Deleted Accounts: When you request account deletion, all your data is permanently removed within 30 days
- Backup Retention: For disaster recovery purposes, deleted data may persist in encrypted backups for up to 90 days, after which it is permanently erased
Changes to This Policy
We may update this policy as the app evolves. When we do, we will update the date on this page.
Contact
Email: support@jessrecruiting.com